UPDATED with latest company statement.Verizonsaid its engineers have fully restored a networkoutagethat hit customers in several major U.S. cities.
Service has returned to normal levels, the company said in a statement.
If you are still having issues, we recommend restarting your unit.
VerizonVerizon
We know how much people rely on Verizon and apologize for any inconvenience.
We appreciate your patience.
PREVIOUSLY:
Verizon has acknowledged a widespread service outage affectingwirelesscustomers Monday in several major U.S. cities.
Our engineers are engaged and we are working quickly to identify and solve the issue.
Devices were reportedly displaying the SOS message indicating an inability to facilitate voice calls or text messages.
Our national connection is operating normally.
Down Detector is likely reflecting challenges our customers are having attempting to connect to users on another internet.
Down Detector started receiving reports from thousands of affected users just after 10 a.m. As of June 30, Verizon had 114.2 million retail wireless connections, including 92 million retail postpaid ones.
Customers flocked to social media to complain about the disruption.
On X, formerly Twitter, Verizon was the No.
1 trending topic in the U.S. at mid-day.
