The way we look at it is a short-term and long-term perspective.
But, over the long term, yes, customers are annoyed, and with that comes customer churn.
Thats the old model.
DirecTV files an FCC complaint against Disney amid carriage dispute.DirecTV; Disney
Thats one size fits all for everybody.
This world has evolved and we need to evolve with it.
Theres a legal issue too.