BBC NewsCEODeborah Turnesshas accused critics of the British broadcasters Israel-Gaza conflict coverage of being stuck in social media bubbles.
They are increasingly living in an information ecosystem that surrounds them with their own views and opinions.
But BBC News does not and cannot reflect any single world view.
BBC News CEO Deborah TurnessBBC
In this war, we cannot be a place where any side feels that their perspective prevails.
Our job is to report fairly and impartially, to report without fear or favour.
She did not provide figures to support this.
Her intervention follows two separate studies from the British Jewish community that accuse the BBC of partisan reporting.
Palestinian sympathizers have seized on other missteps to draw their own conclusions about a perceived pro-Israel conspiracy.
Turness joined other news organizations in calling on Israel to allow journalists access to Gaza.
She added that the BBC is also being blocked by Hezbollah from accessing some areas of Lebanon.
Being an eyewitness to war requires courage but it also requires access, she said.
